The filing of a complaint does not necessarily imply the initiation of investigative actions by the Anti-Fraud Office of Catalonia. In certain cases, the Anti-Fraud Office will not initiate any investigative actions.
We present some examples of reportable facts for which there are specific administrative and/or judicial authorities with jurisdiction to process and resolve them. In each case you will find the corresponding link, where, for reasons of efficiency and effectiveness, we recommend that you submit your complaint directly, providing as much detail as possible and, where appropriate, any additional documentation or information available.
If you want to report facts about:
Cases or facts with possible criminal relevance such as discrimination based on origin, sex, religion, belief; drug trafficking; gender-based violence; sexual assault; threats, fraud or cyber scams, etc.
Purchase of consumer goods online or in physical stores
Housing
Labor and/or Social Security irregularities
Irregularities in tax matters
—Tax Agency of Catalonia
—State Tax Administration Agency
Possible scams or fraud due to illegal connections to water, gas and electricity supply infrastructures, address to customer service from the supplier and/or distributor companies themselves.
Conflicts between private individuals (lawsuits, debts, family or neighborhood conflicts), address to municipal mediation services to manage conflicts in family or civil areas.
Questions about foreigners (residence permits, partners in illegal acts, etc.)
However, if you wish to file a complaint with the Anti-Fraud Office of Catalonia, it acts as the person responsible for the external information channel of the Independent Whistleblower Protection Authority (AAI), in accordance with article 18 of Law 2/2023. In this case, the Office will forward your communication to the competent authority, entity or body.
