Complaints
The Anti-Fraud Office always acts ex-officio on its own initiative or as the result of a complaint, or by virtue of a reasoned request from a public institution or authority.
Investigations
Interventions undertaken by the Anti-Fraud Office are governed by the criteria of celerity, economy, efficiency and maximum discretion. Protection of identity and anonymity is guaranteed for those who request it, and advice is freely offered to anyone making a complaint in good faith.
Investigations may be closed with no further action, in the event of no irregularity being detected; with a reasoned report being sent to the competent authority; with notification to the judicial or tax authority or the competent administrative body; or with recommendations about the modification, annulment or inclusion of suggested criteria.